Background
Real clinical situations, recreated for training
MIPS (Medical Indemnity Protection Society) approached us to produce four role-play videos for medical practitioners.
The scenarios explored challenges around prescribing opiates and responding to difficult patient interactions. They were designed to help doctors recognise risks, consider their decisions and prepare for sensitive conversations.
The challenge
Making the scenarios believable
MIPS provided real case examples as the foundation for the scripts.
The goal was to recreate these situations in a way that felt familiar to medical professionals, with natural dialogue and realistic behaviour from both doctors and patients.
Our role covered scripting, casting, production and post-production. Throughout the project, we worked with MIPS to keep the scenarios accurate and suitable for ongoing training use.
Script development
Turning case examples into dialogue
MIPS supplied scenario outlines and the core messages each video needed to include. We developed these into full scripts, focusing on conversational dialogue, realistic emotional responses and the doctor’s decision-making process.
We avoided oversimplified or theatrical behaviour so clinicians could recognise the situations being portrayed. This is an important part of training video production: the learning points need to come through in the way people speak and respond.
Casting and preparation
Finding the right actors for six roles
There were six roles across the four videos, including one doctor who appeared in every scenario.
We reviewed applications and showreels from a large pool of actors, selecting those who matched the brief and the tone required. We discussed character behaviour and medical context with MIPS, then refined the characters based on their feedback.
Once casting was approved, we scheduled rehearsals and coordinated call times for each actor.
Filming
Filming at MIPS in Melbourne
Filming took place at the MIPS offices in Collins Street, Melbourne. The consulting rooms and meeting spaces provided realistic settings for the scenarios.
We filmed with three cameras to capture multiple angles and give us flexibility in the edit. On set, we focused on believable clinical interactions and a consistent emotional tone, with actors and advisors working through the details together.
We also allowed time for the actors to rehearse together on the day so the dialogue could flow naturally.
Post-production
Shaping the scenes in the edit
After filming, we backed up and organised the footage, then began the assembly edit. With multiple camera angles and several strong takes for each scene, careful review was needed. Notes from the shoot helped us select the takes.
We worked through MIPS’ feedback on the first edits to refine the structure and timing. We then completed the colour grade, audio balancing, sound design and graphic titles, checking consistency across the series.
The result
Four scenarios for medical education
The completed videos became part of MIPS’ training and education materials for medical practitioners.
The series gave MIPS a set of realistic scenarios for exploring clinical risk, communication and sensitive patient conversations. It is one example of our healthcare video production work, combining a client’s subject knowledge with scripting, performance and filming.
Planning healthcare training videos?
Tell us what the videos need to cover, who they’re for and when you need them. We can help with scripting, casting, filming and editing.
Call 03 8678 0316 or send us an enquiry.
